Security
Enterprise-grade protection for your data and conversations.
Last updated: June 2026
Security is foundational to Amik AI Support. We combine secure engineering practices, strong access controls, and continuous monitoring to protect customer data.
Encryption
- Data encrypted in transit using TLS.
- Data encrypted at rest in our managed datastores.
Access Control
- Role-based access control (Super Admin, Company Admin, Agent).
- JWT-based authentication with short-lived tokens and refresh rotation.
- Audit logging of sensitive administrative actions.
Infrastructure
The platform runs on hardened cloud infrastructure with network isolation, automated backups, and least-privilege service credentials.
Responsible Disclosure
If you believe you have found a security vulnerability, please report it to support@amiktech.in. We investigate all reports promptly and appreciate coordinated disclosure.
Related
Read about our Compliance program and Privacy Policy.