AI Customer Support Platform
Transform your customer support with intelligent routing, AI-powered responses, and comprehensive analytics. Built for teams of all sizes.
Powerful Features
Uptime SLA
Active Users
Features
Everything you need to deliver exceptional customer support at scale
Create and manage response templates for faster support
Set and track SLAs across conversations
Define working hours and auto-responses
Schedule callbacks for customers
Support tickets via email seamlessly
Full conversation and interaction history
Benefits
Claude Opus integration for intelligent response suggestions and automated routing based on context and skills.
Socket.io powered live updates, typing indicators, and presence awareness for seamless teamwork.
Handle conversations across email, chat, phone, and social media from a single unified inbox.
Track agent performance, customer satisfaction, response times, and resolution rates with detailed insights.
Bank-grade encryption, role-based access control, and compliance with GDPR, SOC 2, and ISO 27001.
Connect with your favorite tools: Slack, Salesforce, HubSpot, Zendesk, and many more.
Pricing
From small teams to large enterprises. Talk to us to find the plan that fits your needs.
Up to 50 users
Unlimited users
Join thousands of companies delivering exceptional customer service with Amik